London 2012: Heathrow extra border staff plan criticised by watchdog – The Guardian


Telegraph.co.uk

London 2012: Heathrow extra border staff plan criticised by watchdog
The Guardian
An extra 500 staff are to be drafted in to help ease congestion in immigration halls from this weekend, but John Vine, the chief inspector of borders and immigration, warned that temporary staff process passengers more slowly while asking fewer questions.
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